Parking
Council PCNs and private parking charges.
Evidence-led consumer support
Consumer problems. Properly handled.
Got a letter, bill, charge or complaint that is going nowhere? FairHandled helps you organise the evidence, understand the position and take the next step with confidence.
No success fee. No percentage of your redress. No guaranteed outcome claims.
What we handle
Everyday disputes that become unnecessarily difficult.
We focus the pilot on repeatable UK consumer and administrative problems where good evidence and a clear process can make a practical difference.
Retail and parcel
Delivery failures, refunds and faulty-goods disputes.
Telecom
Billing, cancellation and service complaints.
Energy
Billing, account and complaint-handling disputes.
Council administration
Routine permit, record, charge and service complaints.
How it works
Turn a messy dispute into a clear sequence of actions.
- 01
Tell us what happened.
Describe the problem in your own words. You do not need to know the legal category.
- 02
Upload and organise the evidence.
Bring the letters, bills, receipts, screenshots and other relevant records together around the case.
- 03
Review the next action before anything material is sent.
FairHandled explains the proposed step and keeps you in control of material correspondence.
Fair by design
Straightforward support, without a cut of your outcome.
- No success fee and no percentage of your redress.
- No selling complaint leads or customer case data.
- We tell you when the evidence looks weak as well as when it looks strong.
- No guaranteed outcome.
Important boundaries
Support, not legal representation.
FairHandled is not a law firm, ombudsman, regulator or court representative.
We do not offer managed handling for personal injury, regulated financial mis-selling claims, employment tribunals, housing-disrepair claims, medical negligence, criminal matters or litigation.
Case scores describe evidence quality and procedural readiness. They are not predictions that you will win.
Security and privacy
Your case information should be handled like case information.
FairHandled uses a secure customer account for access to case information and keeps authentication separate from the public website experience.
Secure customer access
Your account is used to keep case activity linked to you rather than exposed through public links or unsecured forms.
Privacy by default
We do not sell customer case data or complaint leads. Privacy controls remain part of the service, not an optional extra.
Pilot pricing
Clear prices. No percentage of your redress.
These are the current working pilot prices. There are no fake countdowns, inflated discounts or success-fee surprises.
Initial assessment
Free
Start by explaining the problem and letting us assess whether it fits the pilot.
DIY response pack
£6.99
A structured response pack for cases you want to manage yourself.
Managed case
£19.99
Structured support through a standard managed dispute.
Multi-stage managed case
£29.99
Support for cases that need more than one complaint or escalation stage.
Ready to get started?
Bring the problem. We’ll help bring the structure.
Start with the facts in your own words. You stay in control of what happens next.